Cancellation Details

Cancellation details for Domestic

Fare rules for your flight

Each fare you book carries its own set of rules & restrictions. For the purposes of your booking the most restrictive set of rules apply to every flight that is part of your trip.

Fare Rules from CCU to BOM

• Crossworld Holidays classifies this as a Non-Refundable fare
• Cancellation Charges
• Adult: only Rs. 3000.0 will be deducted or 106.0% of base fare will be deducted. Whichever is Lower
• Child: only Rs. 3000.0 will be deducted or 106.0% of base fare will be deducted. Whichever is Lower
• Infant: only Rs. 0.0 will be deducted
• Amendment in Higher Class Charges
• Adult Rebooking In Higher Class: only Rs. 2250.0 will be deducted
• Child Rebooking In Higher Class: only Rs. 2250.0 will be deducted
• Infant Rebooking In Higher Class: only Rs. 0.0 will be deducted
• Amendment in Same Class Charges
• Adult Rebooking In Same Class: only Rs. 2250.0 will be deducted
• Child Rebooking In Same Class: only Rs. 2250.0 will be deducted
• Infant Rebooking In Same Class: only Rs. 0.0 will be deducted
• Incase of Special round trip fare, no refund for partial (one sector) cancellation
• Crossworld Holidays shall refund your cancellation only after the respective Airline/Service Provider processes to us your eligible refund.
• If Cancellation is done through the customer support executives assistance, we will levy Rs. 500 per passenger per flight.
• If amendment is done through the customer support executives assistance, we will levy Rs. 300 per passenger per flight.
• The rebooking/cancellation charges given above are levied on a per-passenger per-flight basis.
• Rebooking charges plus the difference of fare will be charged incase rebooked on higher RBD.
• In case you cancel within two hour prior to departure NO SHOW charges will be applicable.
• We do not accept cancellations / Amendments over email.
• Photo id required at check in
• Over and above the airline cancellation charges, We will levy Rs. 250 per passenger per flight if you cancel it online from your Crossworld Holidays account.
• Over and above the airline amendment charges, We will levy Rs. 200 per passenger per flight if you amend it online from your Crossworld Holidays account.

We have tried our best to collate this data for you in attempt to make it easier to understand. In case you still have doubts please don't hesitate to call our flight experts (+91)22 40384747 local call from any phone between 10.30 am and 7 pm Indian time

Airline Refund Policy

Note : Cancellation/Flight change charges are indicative. Crossworld Holidays will stop accepting cancellation/change requests 3 hours before flight departure.

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Cancellation details for International

Fare rules for your flight

Each fare you book carries it's own set of rules & restrictions. For the purposes of your booking the most restrictive set of rules apply to every flight that is part of your trip.

Rules & restrictions for Adult passengers Stay restrictions Stopovers Penalties

Fare Rules for BOM-AUH

MAXIMUM : MX.MAX STAY
TRAVEL FROM LAST STOPOVER MUST COMMENCE NO LATER THAN 12 MONTHS AFTER DEPARTURE FROM FARE ORIGIN.

MINIMUM : NO MINIMUM STAY REQUIREMENTS APPLY.

SO.STOP OVERS
FOR UPRRTEY TYPE FARES

UNLIMITED STOPOVERS PERMITTED ON THE PRICING UNIT
LIMITED TO 1 FREE AND UNLIMITED AT INR 4000 EACH.
1 FREE IN AUH
UNLIMITED IN AREA 1/AREA 2 AT INR 4000 EACH
UNLIMITED IN AREA 3 AT INR 4000 EACH.
NOTE- STOPOVER PERMITTED AT GUESTS OWN EXPENSE.

CHILD/INFANT DISCOUNTS APPLY

NOTE - TEXT BELOW NOT VALIDATED FOR AUTOPRICING. PE.PENALTIES
BETWEEN INDIA AND AREA 1 FOR UPRRTEY TYPE FARES

CHANGES

ANY TIME
CHARGE INR 5500 FOR REISSUE/REVALIDATION.
WAIVED FOR DEATH OF PASSENGER OR FAMILY MEMBER.

NOTE - FOR ALL CHANGES WITHIN 96 HOURS BEFORE DEPARTURE OF A FLIGHT A CHARGE OF 6050 INR MUST BE COLLECTED FOR CHANGE OF RESERVATION.
CHANGE FEES MUST BE CODED AS XP IN THE TAX FIELD.
OFFICIAL DOCUMENTATION REQUIRED IN THE CASE OF DEATH OF PASSENGER/FAMILY MEMBER
ONE DATE CHANGE PERMITTED FOC WHEN RETURN DATE OUT OF RANGE .RETURN DATE MUST BE SPECIFIED AT TIME OF ORIGINAL BOOKING. IF ORIGINAL RBD IS NOT AVAILABLE THEN ANY FARE DIFFERENCE SHALL APPLY.

CANCELLATIONS

ANY TIME
CHARGE INR 8000 FOR CANCEL/REFUND.
WAIVED FOR DEATH OF PASSENGER OR FAMILY MEMBER.

NOTE - FOR ALL CANCELLATIONS WITHIN 96 HOURS BEFORE DEPARTURE OF A FLIGHT A CHARGE OF 8800 INR MUST BE COLLECTED FOR REFUND OF A TICKET.
OFFICIAL DOCUMENTATION REQUIRED IN THE CASE OF DEATH OF PASSENGER/FAMILY MEMBER

CHANGES ANY TIME
CHARGE INR 7000 FOR NO-SHOW.
WAIVED FOR DEATH OF PASSENGER OR FAMILY MEMBER.

NOTE - NO SHOW CHARGE IS NOT APPLICABLE FOR INFANT WITHOUT A SEAT.
OFFICIAL DOCUMENTATION REQUIRED IN THE CASE OF DEATH OF PASSENGER/FAMILY MEMBER
ONE DATE CHANGE PERMITTED FOC WHEN RETURN DATE OUT OF RANGE .RETURN DATE MUST BE SPECIFIED AT TIME OF ORIGINAL BOOKING. IF ORIGINAL RBD IS NOT AVAILABLE THEN ANY FARE DIFFERENCE SHALL APPLY.

CANCELLATIONS

ANY TIME
TICKET IS NON-REFUNDABLE IN CASE OF NO-SHOW.
WAIVED FOR DEATH OF PASSENGER OR FAMILY MEMBER.

NOTE - YQ/YR ARE CARRIER SPECIFIED CHARGES AND REMAIN NON REFUNDABLE EVEN IN CASES WHERE ONLY TAXES ARE REFUNDED EXCEPT FOR TICKETS ISSUED IN UK/NETHERLANDS/LUXEMBOURG AND NORDICS -CONSISTS OF DENMARK/FINLAND/NORWAY/ICELAND AND SWEDEN AND THEIR ASSOCIATED TERRITORIES -THE FAROE ISLANDS/GREENLAND/ AND ALAND.

NO SHOW CHARGE IS NOT APPLICABLE FOR INFANT WITHOUT A SEAT.

OFFICIAL DOCUMENTATION REQUIRED IN THE CASE OF DEATH OF PASSENGER/FAMILY MEMBER

Fare Rules for AUH-JFK

MAXIMUM : MX.MAX STAY

TRAVEL FROM LAST STOPOVER MUST COMMENCE NO LATER THAN 12 MONTHS AFTER DEPARTURE FROM FARE ORIGIN.
MINIMUM: NO MINIMUM STAY REQUIREMENTS APPLY.

SO.STOPOVERS
FOR UPRRTEY TYPE FARES
UNLIMITED STOPOVERS PERMITTED ON THE PRICING UNIT LIMITED TO 1 FREE AND UNLIMITED AT INR 4000 EACH.
1 FREE IN AUH
UNLIMITED IN AREA 1/AREA 2 AT INR 4000 EACH UNLIMITED IN AREA 3 AT INR 4000 EACH.

NOTE - STOPOVER PERMITTED AT GUESTS OWN EXPENSE.

CHILD/INFANT DISCOUNTS APPLY
NOTE - TEXT BELOW NOT VALIDATED FOR AUTOPRICING. PE.PENALTIES

BETWEEN INDIA AND AREA 1 FOR UPRRTEY TYPE FARES

CHANGES

ANY TIME

CHARGE INR 5500 FOR REISSUE/REVALIDATION.
WAIVED FOR DEATH OF PASSENGER OR FAMILY MEMBER.

NOTE - FOR ALL CHANGES WITHIN 96 HOURS BEFORE DEPARTURE OF A FLIGHT A CHARGE OF 6050 INR MUST BE COLLECTED FOR CHANGE OF RESERVATION.
CHANGE FEES MUST BE CODED AS XP IN THE TAX FIELD.
OFFICIAL DOCUMENTATION REQUIRED IN THE CASE OF DEATH OF PASSENGER/FAMILY MEMBER
ONE DATE CHANGE PERMITTED FOC WHEN RETURN DATE OUT OF RANGE .RETURN DATE MUST BE SPECIFIED AT TIME OF ORIGINAL BOOKING. IF ORIGINAL RBD IS NOT AVAILABLE THEN ANY FARE DIFFERENCE SHALL APPLY.

CANCELLATIONS

ANY TIME

CHARGE INR 8000 FOR CANCEL/REFUND.
WAIVED FOR DEATH OF PASSENGER OR FAMILY MEMBER.

NOTE - FOR ALL CANCELLATIONS WITHIN 96 HOURS BEFORE DEPARTURE OF A FLIGHT A CHARGE OF 8800 INR MUST BE COLLECTED FOR REFUND OF A TICKET.
OFFICIAL DOCUMENTATION REQUIRED IN THE CASE OF DEATH OF PASSENGER/FAMILY MEMBER

CHANGES

ANY TIME

CHARGE INR 7000 FOR NO-SHOW.
WAIVED FOR DEATH OF PASSENGER OR FAMILY MEMBER.

NOTE - NO SHOW CHARGE IS NOT APPLICABLE FOR INFANT WITHOUT A SEAT.
OFFICIAL DOCUMENTATION REQUIRED IN THE CASE OF DEATH OF PASSENGER/FAMILY MEMBER
ONE DATE CHANGE PERMITTED FOC WHEN RETURN DATE OUT OF RANGE .RETURN DATE MUST BE SPECIFIED AT TIME OF ORIGINAL BOOKING. IF ORIGINAL RBD IS NOT AVAILABLE THEN ANY FARE DIFFERENCE SHALL APPLY.

CANCELLATIONS

ANY TIME

TICKET IS NON-REFUNDABLE IN CASE OF NO-SHOW. WAIVED FOR DEATH OF PASSENGER OR FAMILY MEMBER.

NOTE - YQ/YR ARE CARRIER SPECIFIED CHARGES AND REMAIN NON REFUNDABLE EVEN IN CASES WHERE ONLY TAXES ARE REFUNDED EXCEPT FOR TICKETS ISSUED IN UK/NETHERLANDS/LUXEMBOURG AND NORDICS -CONSISTS OF DENMARK/FINLAND/NORWAY/ICELAND AND SWEDEN AND THEIR ASSOCIATED TERRITORIES -THE FAROE ISLANDS/GREENLAND/ AND ALAND.
NO SHOW CHARGE IS NOT APPLICABLE FOR INFANT WITHOUT A SEAT.
OFFICIAL DOCUMENTATION REQUIRED IN THE CASE OF DEATH OF PASSENGER/FAMILY MEMBER

Fare Rules for JFK-AUH

MAXIMUM: MX.MAX STAY
TRAVEL FROM LAST STOPOVER MUST COMMENCE NO LATER THAN 12 MONTHS AFTER DEPARTURE FROM FARE ORIGIN.

MINIMUM: MINIMUM STAY REQUIREMENTS APPLY.

SO.STOPOVERS
UNLIMITED STOPOVERS PERMITTED ON THE PRICING UNIT
LIMITED TO 1 FREE AND UNLIMITED AT INR 6000 EACH.
1 FREE IN AUH
UNLIMITED IN AREA 1/AREA 2 AT INR 6000 EACH
UNLIMITED IN AREA 3 AT INR 6000 EACH.

NOTE - STOPOVER PERMITTED AT GUESTS OWN EXPENSE.

CHILD/INFANT DISCOUNTS APPLY

NOTE - TEXT BELOW NOT VALIDATED FOR AUTOPRICING. PE.PENALTIES

BETWEEN INDIA AND AREA 1 FOR EPRRTEY TYPE FARES

CHANGES

ANY TIME
CHARGE INR 6000 FOR REISSUE/REVALIDATION.
WAIVED FOR DEATH OF PASSENGER OR FAMILY MEMBER.

NOTE - FOR ALL CHANGES WITHIN 96 HOURS BEFORE DEPARTURE OF A FLIGHT A CHARGE OF 6600 INR MUST BE COLLECTED FOR CHANGE OF RESERVATION.
CHANGE FEES MUST BE CODED AS XP IN THE TAX FIELD.
OFFICIAL DOCUMENTATION REQUIRED IN THE CASE OF DEATH OF PASSENGER/FAMILY MEMBER
ONE DATE CHANGE PERMITTED FOC WHEN RETURN DATE OUT OF RANGE .RETURN DATE MUST BE SPECIFIED AT TIME OF ORIGINAL BOOKING. IF ORIGINAL RBD IS NOT AVAILABLE THEN ANY FARE DIFFERENCE SHALL APPLY.

CANCELLATIONS

ANY TIME
CHARGE INR 10000 FOR CANCEL/REFUND.
WAIVED FOR DEATH OF PASSENGER OR FAMILY MEMBER.

NOTE - FOR ALL CANCELLATIONS WITHIN 96 HOURS BEFORE DEPARTURE OF A FLIGHT A CHARGE OF 11000 INR MUST BE COLLECTED FOR REFUND OF A TICKET.
OFFICIAL DOCUMENTATION REQUIRED IN THE CASE OF DEATH OF PASSENGER/FAMILY MEMBER

CHANGES

ANY TIME
CHARGE INR 7000 FOR NO-SHOW.
WAIVED FOR DEATH OF PASSENGER OR FAMILY MEMBER.

NOTE - NO SHOW CHARGE IS NOT APPLICABLE FOR INFANT WITHOUT A SEAT.
OFFICIAL DOCUMENTATION REQUIRED IN THE CASE OF DEATH OF PASSENGER/FAMILY MEMBER
ONE DATE CHANGE PERMITTED FOC WHEN RETURN DATE OUT OF RANGE .RETURN DATE MUST BE SPECIFIED AT TIME OF ORIGINAL BOOKING. IF ORIGINAL RBD IS NOT AVAILABLE THEN ANY FARE DIFFERENCE SHALL APPLY.

CANCELLATIONS

ANY TIME
TICKET IS NON-REFUNDABLE IN CASE OF NO-SHOW.
WAIVED FOR DEATH OF PASSENGER OR FAMILY MEMBER.

NOTE - YQ/YR ARE CARRIER SPECIFIED CHARGES AND REMAIN NON REFUNDABLE EVEN IN CASES WHERE ONLY TAXES ARE REFUNDED EXCEPT FOR TICKETS ISSUED IN UK/NETHERLANDS/LUXEMBOURG AND NORDICS -CONSISTS OF DENMARK/FINLAND/NORWAY/ICELAND AND SWEDEN AND THEIR ASSOCIATED TERRITORIES -THE FAROE ISLANDS/GREENLAND/ AND ALAND.
NO SHOW CHARGE IS NOT APPLICABLE FOR INFANT WITHOUT A SEAT.
OFFICIAL DOCUMENTATION REQUIRED IN THE CASE OF DEATH OF PASSENGER/FAMILY MEMBER

Fare Rules for AUH-BOM

MAXIMUM : MX.MAX STAY

TRAVEL FROM LAST STOPOVER MUST COMMENCE NO LATER THAN 12 MONTHS AFTER DEPARTURE FROM FARE ORIGIN.
MINIMUM : NO MINIMUM STAY REQUIREMENTS APPLY.

SO.STOPOVERS
UNLIMITED STOPOVERS PERMITTED ON THE PRICING UNIT
LIMITED TO 1 FREE AND UNLIMITED AT INR 6000 EACH.
1 FREE IN AUH
UNLIMITED IN AREA 1/AREA 2 AT INR 6000 EACH
UNLIMITED IN AREA 3 AT INR 6000 EACH.

NOTE - STOPOVER PERMITTED AT GUESTS OWN EXPENSE.

CHILD/INFANT DISCOUNTS APPLY

NOTE - TEXT BELOW NOT VALIDATED FOR AUTOPRICING. PE.PENALTIES

BETWEEN INDIA AND AREA 1 FOR EPRRTEY TYPE FARES

CHANGES

ANY TIME
CHARGE INR 6000 FOR REISSUE/REVALIDATION.
WAIVED FOR DEATH OF PASSENGER OR FAMILY MEMBER.

NOTE - FOR ALL CHANGES WITHIN 96 HOURS BEFORE DEPARTURE OF A FLIGHT A CHARGE OF 6600 INR MUST BE COLLECTED FOR CHANGE OF RESERVATION.
CHANGE FEES MUST BE CODED AS XP IN THE TAX FIELD.
OFFICIAL DOCUMENTATION REQUIRED IN THE CASE OF DEATH OF PASSENGER/FAMILY MEMBER
ONE DATE CHANGE PERMITTED FOC WHEN RETURN DATE OUT OF RANGE .RETURN DATE MUST BE SPECIFIED AT TIME OF ORIGINAL BOOKING. IF ORIGINAL RBD IS NOT AVAILABLE THEN ANY FARE DIFFERENCE SHALL APPLY.

CANCELLATIONS

ANY TIME
CHARGE INR 10000 FOR CANCEL/REFUND.
WAIVED FOR DEATH OF PASSENGER OR FAMILY MEMBER.

NOTE - FOR ALL CANCELLATIONS WITHIN 96 HOURS BEFORE DEPARTURE OF A FLIGHT A CHARGE OF 11000 INR MUST BE COLLECTED FOR REFUND OF A TICKET.
OFFICIAL DOCUMENTATION REQUIRED IN THE CASE OF DEATH OF PASSENGER/FAMILY MEMBER

CHANGES

ANY TIME
CHARGE INR 7000 FOR NO-SHOW.
WAIVED FOR DEATH OF PASSENGER OR FAMILY MEMBER.

NOTE - NO SHOW CHARGE IS NOT APPLICABLE FOR INFANT WITHOUT A SEAT.
OFFICIAL DOCUMENTATION REQUIRED IN THE CASE OF DEATH OF PASSENGER/FAMILY MEMBER
ONE DATE CHANGE PERMITTED FOC WHEN RETURN DATE OUT OF RANGE .RETURN DATE MUST BE SPECIFIED AT TIME OF ORIGINAL BOOKING. IF ORIGINAL RBD IS NOT AVAILABLE THEN ANY FARE DIFFERENCE SHALL APPLY.

CANCELLATIONS

ANY TIME
TICKET IS NON-REFUNDABLE IN CASE OF NO-SHOW.
WAIVED FOR DEATH OF PASSENGER OR FAMILY MEMBER.

NOTE - YQ/YR ARE CARRIER SPECIFIED CHARGES AND REMAIN NON REFUNDABLE EVEN IN CASES WHERE ONLY TAXES ARE REFUNDED EXCEPT FOR TICKETS ISSUED IN UK/NETHERLANDS/LUXEMBOURG AND NORDICS -CONSISTS OF DENMARK/FINLAND/NORWAY/ICELAND AND SWEDEN AND THEIR ASSOCIATED TERRITORIES -THE FAROE ISLANDS/GREENLAND/ AND ALAND.
NO SHOW CHARGE IS NOT APPLICABLE FOR INFANT WITHOUT A SEAT.
OFFICIAL DOCUMENTATION REQUIRED IN THE CASE OF DEATH OF PASSENGER/FAMILY MEMBER

Airline Refund Policy

Note : The airline fee may, at times, be calculated on a per-flight basis. Cancellation/Flight change charges are indicative. Crossworld Holidays will stop accepting cancellation/change requests 4 - 72 hours before departure of the flight, depending on the airline.

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For more info Please Contact Us or email us at crossh@gmail.com